Careers

Lifeguard
Direct Report: Lead Lifeguard

Tacoma Country & Golf Club Overview
Tacoma Country & Golf Club is as proud of our past as we are excited about our future. Dating to 1894, Tacoma Country & Golf Club has been occupying this beautiful property on the shores of American Lake for well over a century. TCGC is the oldest established Golf Club West of the Mississippi.
 

Golf is central to the member experience at Tacoma Country & Golf Club. We feature an 18-hole championship golf course that stretches beyond 6,900-yards from the back tees. Accomplished players will love the test they find on our links, while players of all skill levels will find a playable course that is enjoyable round after round.
 

Tacoma Country & Golf Club offers a competition sized swimming pool set on the shores of American Lake complete with locker rooms, a Beach House with kitchen and bar, and beach and lake access with a dock and slide. The pool, beach house, and lake operate for members and their guests from Memorial Day to Labor Day and through September, weather, and lifeguard availability, permitting. 

Position Summary
Tacoma County and Golf Club Lifeguards monitor pool and lake activities and always ensure member safety. Lifeguards shall possess knowledge of rescue procedures and emergency medical procedures. Must have CPR and First Aid Certification. Lifeguards will prepare the pool for use and continue maintenance throughout the shift.

Position Core Duties

• Maintain surveillance of all patrons in pool, kiddie pool, jacuzzi, and lakefront/dock area.
• Act immediately and appropriately during the event of an emergency to provide safety to all patrons.
• Maintain professionalism in appearance and attitude and possess a high level of customer service.
• Open pool and lake area each day according to business hours.
• Maintain a clean and safe pool environment.  
• Enforce Club rules of safety and conduct
• Ensure pool area, lake area, and locker rooms, and bathrooms are always clean. 

Requirements

Candidate Qualifications & Requirements

• Working knowledge of aquatics recreation and operation systems
• Strong oral communication and interpersonal skills for working with members, employees, program participants, and guests of members.
• Ability to demonstrate strong work ethic and customer service skills.
• Employment contingent upon passing a criminal background check.
• Current Lifeguarding Certification from the American Red Cross
• Ability to respond to emergency situations.
• Ability to perform duties involving physical labor, such as bending, kneeling, standing, reaching, climbing, stooping, squatting, pushing, and twisting.
• Ability to perform strenuous activity with the physical ability to perform job. 
• Able to lift 50+ pounds.

Compensation and Benefits

Starting pay is $18-19.50/hour

Golf Privileges per employee handbook

Employee Meal Program per employee handbook

Paid Time Off per employee handbook

Head Lifeguard
Direct Report: Aquatic Manager

Tacoma Country & Golf Club Overview
Tacoma Country & Golf Club is as proud of our past as we are excited about our future. Dating to 1894, Tacoma Country & Golf Club has been occupying this beautiful property on the shores of American Lake for well over a century. TCGC is the oldest established Golf Club West of the Mississippi.
 

Golf is central to the member experience at Tacoma Country & Golf Club. We feature an 18-hole championship golf course that stretches beyond 6,900-yards from the back tees. Accomplished players will love the test they find on our links, while players of all skill levels will find a playable course that is enjoyable round after round.
 

Tacoma Country & Golf Club offers a competition sized swimming pool set on the shores of American Lake complete with locker rooms, a Beach House with kitchen and bar, and beach and lake access with a dock and slide. The pool, beach house, and lake operate for members and their guests from Memorial Day to Labor Day and through September, weather, and lifeguard availability, permitting. 

Position Summary
The Head Lifeguard provides lead supervision for Lifeguards, monitors activities at pool, and functions as a Lifeguard.  Participates in the selection, scheduling, and assigning of Lifeguard duties.  Gives instructions in pool operating procedures, rules, safety practices, maintenance, and related matters.  Conducts safety checks of facility and coordinates maintenance and repairs. Leads and organizes events at the pool in partnership with the Clubhouse Manager.
 

Position Core Duties

· Supervises the Lifeguards. Plans, implements, and supervises all aquatic activities and opportunities for members and guests.

· Assists with hiring, training, and supervising performance of aquatics staff. 

· Provide necessary orientation and training for aquatics staff.

· Formulates weekly work schedules, reviews and approves employee timesheets. 

· Establishes systems and methods for training, motivating, and supervising the team and creates a system of communication.

· Evaluate programs’ activities and identify areas for opportunities and improvements.

· Supervise pool registration desk to ensure the correct charges for guests.

· Coordinate facility rentals with Clubhouse Manager

· Organize and delegate day-to-day operations.

· Coordinate with Aquatic Manager on who will attend weekly Leadership meetings to discuss aquatic activities. (One of the following required each week: Aquatic Manager, Head Lifeguard, Swim Team Coach/Lead Instructor.)

· Enforce Club rules of safety and conduct.

· Maintain all Lifeguard Certification records and ensure Human Resources has updated copies of each. 

· Conduct daily safety training with lifeguards at the beginning of each shift. 

· Represent the Club in activities as required.

· Alert General Manager/Aquatic Manager to any problems or issues with Members and their guests.

· Conducts pool opening and closing tasks at the beginning and end of season.

· Manages pool area, lake area, and locker rooms, and bathrooms for cleanliness.

· Maintains presence during special pool events.

· Performs other tasks assigned by Aquatic Manager

Requirements

Candidate Qualifications & Requirements

· Working knowledge of aquatics recreation and operation systems

· Strong management skills including leadership and supervisory skills, problem analysis and decision-making, planning and organizing, management control, adaptability/flexibility and time management.

· Strong oral communication and interpersonal skills for working with members, employees, program participants, and guests of members.

· Strong written communication and computer skills.

· Ability to demonstrate strong work ethic and customer service skills.

· Maintain consistent attendance during aquatics hours of operations.

· Minimum of 2 years of lifeguard experience

· Employment contingent upon passing a criminal background check.

· Current Lifeguarding Certification from the American Red Cross

· Ability to respond to emergency situations.

· Ability to perform duties involving physical labor, such as bending, kneeling, standing, reaching, climbing, stooping, squatting, pushing, and twisting.

· Ability to perform strenuous activity with the physical ability to perform job 

· Able to lift 50+ pounds.

Compensation and Benefits

Starting pay is $20.50-22/hour DOE

Golf Privileges per employee handbook

Employee Meal Program per employee handbook

Paid Time Off per employee handbook

Swim Lesson Instructor & Swim Team Coach
Direct Report: Aquatic Manager

Tacoma Country & Golf Club Overview
Tacoma Country & Golf Club is as proud of our past as we are excited about our future. Dating to 1894, Tacoma Country & Golf Club has been occupying this beautiful property on the shores of American Lake for well over a century. TCGC is the oldest established Golf Club West of the Mississippi.
 

Golf is central to the member experience at Tacoma Country & Golf Club. We feature an 18-hole championship golf course that stretches beyond 6,900-yards from the back tees. Accomplished players will love the test they find on our links, while players of all skill levels will find a playable course that is enjoyable round after round.
 

Tacoma Country & Golf Club offers a competition sized swimming pool set on the shores of American Lake complete with locker rooms, a Beach House with kitchen and bar, and beach and lake access with a dock and slide. The pool, beach house, and lake operate for members and their guests from Memorial Day to Labor Day and through September, weather, and lifeguard availability, permitting. 

Position Summary
This position is responsible for all swim instruction and swim instruction lifeguards including group and private lessons. This includes the planning, scheduling, and implementation of the summer swim program. This position is also responsible for coaching the Hammerheads Swim Team.
 

Position Core Duties

· Instruct group and private lessons for swimming techniques, swimming strokes, and water safety rules to participants with varying swimming abilities.

· Educate participants on rules of the facility.

· Train and supervise instruction lifeguards and delegate tasks to each.

· Evaluate participants swimming abilities and determine correct swim level.

· Complete necessary planning and paperwork for swim lessons prior to season.

· Create an educational, safe, and inviting experience for participants.

· Creates billing list of swim lessons (Group and Private) and submits to Accounts Receivable for processing by timeline dates. Swim lessons at culmination of session. Private lessons submitted during payroll period in which they took place.

· Coaches swim team: Plan, oversee, and instruct practices/workouts and swim meets

· Organizes all aspects of swim meets including, but not limited to, scheduling individual race participants, recording, posting start times, distributing race ribbons, and coordinating swim meet volunteers.

· Work with the Clubhouse Manager on Food & Beverage needs for swim meets.

· Maintains presence during swim team events, maintains swim team and event equipment.

· Orders select swim wear for swim team

· Performs other tasks assigned by Aquatic Manager

Requirements

Candidate Qualifications & Requirements

· Working knowledge of aquatics recreation and operation systems

· Strong leadership and supervisory skills, problem analysis and decision-making, planning and organizing, adaptability/flexibility and time management.

· Strong oral communication and interpersonal skills for working with members, employees, program participants, and guests of members.

· Strong written communication and computer skills.

· Ability to demonstrate strong work ethic and customer service skills.

· Minimum of 2 years lifeguard and/or Swim Instructor/Swim Team Coach experience.

· Employment contingent upon passing a criminal background check.

· Current Lifeguarding Certification from the American Red Cross

· Ability to respond to emergency situations.

· Ability to perform duties involving physical labor, such as bending, kneeling, standing, reaching, climbing, stooping, squatting, pushing, and twisting.

· Ability to perform strenuous activity with the physical ability to perform job 

· Able to lift 50+ pounds.

Compensation and Benefits

Starting pay is $20.50-22.00

Golf Privileges per employee handbook

Employee Meal Program per employee handbook

Paid Time Off per employee handbook

Founded in 1894 and the oldest continuously operated club west of the Mississippi, the Tacoma Country & Golf Club is among the premier private country clubs in the northwest. Perched on the banks of American Lake, the club offers a world-class 18-hole golf course stretching 6,945 yards which has hosted numerous national and regional championships. 

In addition to our worldwide reputation for championship-caliber golf, we offer a distinctly Northwest family lifestyle, a culinary culture headlined by Chef Jamie Belisle, Jr. Olympic- size swimming pool, lakeside boat dock with swimming area and tennis courts, homespun hospitality delivered by our tenured, dedicated staff, and our absolute commitment to environmental stewardship. 

The position of Controller is one of the most high-profile and important positions at Tacoma Country and Golf Club and touches all parts of our hospitality organization. The role not only accounts for all ingoing and outgoing funds and finance and accounting practices, but also is responsible for managing essential IT functions. 

In addition to exemplary accounting, finance, and financial analysis skills, success in this role starts with an outgoing personality and warm sense of humor, flexibility, excellent written and verbal communications skills, a commitment to continuous improvement, an attitude of “it’s all about the members,” and well-developed senses of anticipating needs and fanatical attention to detail. These attributes are stated in our “Service Standards” and “Leadership Standards” pledges in the Contingent Offer of Employment, the pledges to which your service on Team at Tacoma Country and Golf Club is predicated. Please consider these standards carefully as you will be held to their tenets and your success will be measured in terms of these standards.

JOB STRUCTURE

Job Title

The title of this position is Controller

Org Chart and Interactions

The Controller position is within the Administration department of Tacoma Country and Golf Club Country Club. The position reports directly to the General Manager who will be responsible for scheduling, supervising, developing, and managing the position’s performance. In addition to the General Manager, the Controller regularly interacts with the Club President, Finance Committee, Finance Committee Chair, Club Treasurer, Executive Committee and club’s accounting firm. The position has up to two direct reports. The Controller is part of the Leadership Team that includes the General Manager, PGA Head Golf Professional, Superintendent, Member Relations, Facilities, Executive Chef, Human Resources and Clubhouse Manager. 

FLSA Classification

Under the Fair Labor Standards Act, this position is classified as Full Time/Regular/Exempt.

Salary and Benefits

The salary and benefits for this position include: 

· Annual Salary  $125,000-140,000; based on experience and certifications (reviewed annually on anniversary date)

· Health Insurance  Health insurance premium paid for self and family (medical, dental, vision) + supplemental life and long-term disability insurance for you (subject to change under market conditions)

· Certification Bonus $5,000 bonus paid upon successful attainment of the CHAE designation

· Holiday Bonus Participation in the club’s employee holiday bonus fund

· 401k Offer of participation in the Club’s 401(k) plan as eligible

· Education Allowance $1,000/year toward continuing education pertinent to topics related to accounting, finance and upon approval from the General Manager

· Professional Conference Travel Registration, airfare, room, and board for HFTP Annual Conference

· Professional Dues Paid for Hospitality Financial and Technology Professionals (HFTP), and Club Management Association of America (CMAA)

· Vacation  80 hrs/yr in years 1 and follows club policy per handbook years following

· Cell phone Allowance  $50/month

· Meals  Complimentary meals while on duty

· Clothing Allowance Up to $200/yr for professional and Tacoma Country and Golf Club logoed clothing

Approximate Work Schedule

This position typically works five days per week and 8 to 10 hours per day. The typical work week is Monday through Friday. The days and length of shift are approximations as our work responds to the needs of member events and business flows. From time to time, this position requires evening, weekend and holiday work as needed to accomplish essential duties and responsibilities.

Pre-Employment Screening

A background check and credit check are required of the successful candidate as part of the Contingent Offer of Employment.

At Will Employment

It is important to know that Tacoma Country and Golf Club Country Club is an “at-will” employer. What this means is that you or the Club are free to end the employment relationship at any time, with or without notice, with or without cause, and that your employment is for no specified period of time. 

PERSONAL TRAITS

The successful Controller will be known not just for their high level of accounting skills, integrity and professionalism, but also as enthusiastic, gregarious, poised, adept at etiquette, gracious, empathetic, discreet, flexible, patient, highly communicative, organized, genuine, honest, forward thinking, proactive, detail-oriented, hardworking, dedicated to teamwork, excellent at follow-through, will have a consistently level and pleasant demeanor, and will be hard-wired for service and the warm hospitality embrace. Our members, guests and fellow staff will be compelled to smile warmly as the Controller enters a room!

WORKING CONDITIONS and PHYSICAL REQUIREMENTS

A private country club is a unique environment that contains several micro-environments and working conditions. It is important to know that the following conditions may be encountered:

• Sitting at computer workstation for potentially long periods of time
• Standing for long periods of time on a variety of surfaces in a variety of environments
• Lifting 25 pounds overhead
• Lifting and carrying bulky, large and heavy objects such as tables, chairs, chafers, linens, A/V equipment, plates,  flatware and all equipment related to other Club functions
• Driving a golf cart or utility vehicle
• Various and extreme outdoor conditions
• Various textured surfaces
• Variable light conditions
• High  decibel levels (co-workers will be provided with personal protective equipment)
• Sharp objects, high heat, and slippery floors in kitchens
• Refrigerated  spaces
• Climbing ladders
• Wet  environment
• Exposure to flying golf balls and potential golf ball impacts

We have an excellent safety record, and we are diligent about mitigating conditions that may affect your health and welfare.

THE SUCCESSFUL CANDIDATE

To be successful in the position of Controller, please consider the following experience and background components or their equivalents:

• Certified Hospitality Accounting Executive or Certified Public Accountant certifications preferred, but not required
• Undergraduate degree in accounting or accumulated accounting experience as a Controller
• Applied knowledge of all aspects of generally accepted accounting principles (GAAP)
• Experience working with and supervising/managing/leading bookkeeping staff including payroll, AP, and AR
• Accomplished and analytical leader who  understands the high-level view of club operations, as well as a solid understanding of day-to-day operations
• Exemplary and unassailable personal and professional integrity
• Diplomatic, professional, and effective written and verbal communication skills
• Strong organizational skills with the ability to build relationships with various stakeholders
• Comfort  and familiarity with Club technology and software; experience in Jonas or equivalent club management software desired
• Familiarity with the nonprofit and 501c7 accounting and business environment preferred
• Experience  with private club high-end culture and practices
• Experience with light information technology management and interaction with IT partners
• Ability to maintain confidentiality and privacy in all dealings
• Ability to work well under pressure and think on your feet
• Ability to meet deadlines
• Ability to succeed in a dynamic and fast-paced environment
• Ability to problem solve on the spot and  take ownership for problem resolution
• Ability to effectively use the Office 365  and Adobe Suite products 

JOB SUMMARY & ESSENTIAL FUNCTIONS

At Tacoma Country and Golf Club Country Club, ALL employees share the same core duties, tasks, and responsibilities that are embodied in our Service Standards and the Controller position also embraces the club’s Leadership Standards. This position constantly evolves, and these duties, tasks and responsibilities may be adjusted from time to time according to business needs and your growing capabilities. The Club will notify you of any changes to these duties, tasks and responsibilities and seek your input before making changes.

In addition to the customary roles of accounting, finance, and Technology it is important to realize that this position is integral to the club’s brand as a world-class club, and as such, some nontraditional roles, responsibilities, tasks and duties are required.

In summary, the Controller/IT Director:

• Establishes, directs, and administers the  accounting, finance, and information technology functions of the club
• Supervises the accounting functions and  directly assists the General Manager on all strategic matters relating to budget management, cost-benefit analysis, forecasting needs and internal control
• Develops policies to control and coordinate  accounting, auditing, budgets, taxes and related activities and records
• Develops, establishes, and administers procedures and systems pertaining to financial matters
• Prepares financial statements, forecasts, and analyses for all administrative and managerial functions
• Maintains all accounting records
• Develops, analyzes, and interprets statistical and accounting information
• Evaluates operating results for costs, revenues, budgets, policies of operation, trends, and increased profit possibilities
• Serves as liaison to relevant committees. 

Requirements

TYPICAL TASKS & RESPONSIBILITIES

• Directs and prepares the monthly trial balance and resulting financial statements for the club, including the income statement, balance sheet, and statement of cash flows, along with required supporting schedules and other data necessary for financial reports  and records
• Develop policies and written controls to  coordinate accounting, financing, auditing, budgets, taxes, and related  activities and records
• Safeguards all funds in bank accounts; assures that revenues are properly and correctly deposited and supervises the drawing of all checks
• Prepares financial statements, forecasts, and analyses for all administrative and managerial functions
• Anticipates unfavorable financial results  or variances; conducts research and is prepared to offer preliminary explanations and appropriate counter measures
• Compares relevant data, such as YTD results  versus budget or current year versus previous year, to identify issues or trends as soon as possible
• Develops, analyzes and interprets  statistical and accounting information
• Prepares operating budgets and financial  forecasts in coordination with the various committees, departments, and  general manager; analyzes financial information, monitors budgeted versus  actual expenditures and advises management about variances and their potential causes; recommends corrective actions to help assure that budget goals are met.
• Completes member billing and collection procedures
• Oversees accounts payable, accounts receivable, daily cash handling procedures, reconciles and audits safe and  petty cash
• Completes membership account adjustments
• Completes monthly bank balance  reconciliation
• Audits all cash and charge expenditures
• Compiles, approves, and maintains credit  applications for vendors
• Verifies the taking of inventories for beverages, food, supplies, equipment, furnishings, and other club assets
• Monitors to assure that procedures for effective receiving and storeroom controls are in place and consistently used
• Prepares or supervises preparation of  applicable federal, state, and local tax returns
• Maintains fixed asset ledgers, asset reserve study, and prepares depreciation schedules for monthly entries
• Manages and conducts internal auditing programs to assure that records are accurately maintained and that  established policies and practices are satisfactorily and consistently  followed.
• Works with the club’s external auditors to  generate audited and/or reviewed financial statements
• Manages human resources program including  payroll, benefits administration, and performance management systems
• Negotiates and administers employee benefits including health and life insurance, pension plans and workers’      compensation; gathers information and assists the general manager in making decisions about employee benefit plans.
• Negotiates and acquires property and casualty, director and officer, and employment practices liability insurance to protect the club’s assets
• Maintains investment program; invests all excess funds on a timely basis to provide better cash flow; ability to analyze investment returns.
• Completes payroll data entry, payroll  taxes, pay and file reports along with quarterly payroll reports and  annual reports
• Develops, analyzes, and interprets statistical and accounting information
• Evaluates operating results in terms of costs, revenues, budgets, policies of operation, trends, and increased profit possibilities
• Supervises the staffing, scheduling, training, and professional development of department members
• Maintains the club’s databases
• Plans  and implements strategies to meet club financial goals
• Manages all AP to adhere to club policy
• Actively monitors all Club contracts,  leases, and agreements to be prepared to make recommendations to the General Manager for potential cost saving measures upon renewal dates
• Serves  on applicable club committees to assure members’ interests are  consistently addressed and clear lines of communication and information  are maintained; generates meeting minutes of Finance committee; prepares monthly report for meetings working with committee chairs
• Attends   weekly Leadership Team meetings
• Effectively  responds to member comments in accordance with club standards, policies, and rules
• Uses  ideas, feedback, and suggestions to continuously improve the services  provided to members
• Develops  and adheres to the operations and capital budgets; after approval,  monitors and takes corrective action as necessary to help assure that  budget goals are attained
• Surveys  other clubs for financial and Department of Revenue information by April 1  of each year
• Ensure  Annual Licenses are up to date and follow all state and federal mandates.
• Manages  aged receivables account administration including collection follow-up per club policy
• Manages the  club’s retirement and benefit plans and assists general manager in negotiating all insurance contracts
• Manages information technology, network security, computer systems and networks,  all software solutions and applications, and interfaces with contracted IT  partners
• Stays updated  on government laws, policies, and programs relevant to club operations
• Serves  as Manager on Duty (MOD) as needed
• Completes other appropriate assignments as  required by the general manager and manages assigned projects as they      relate to the department and club’s need

To Apply For this Position
Navigate to the Careers page on our website Golftcgc.com and submit your resume and cover letter via the Paylocity Link at the top of the page.